Shipping

*** SHIPPING PROMOTIONS ***
Due to factors that affect freight shipping requirements, orders containing only case goods (such as dressers, nightstands, desks & bookcases) do not qualify for free shipping promotions and will incur standard shipping charges ($49 - $350). Case goods ordered along with qualifying items such as beds and bed combinations qualify for free shipping promotions.

 

Maxtrix delivers anywhere within the continental U.S. Here's what to expect once you place your order:


PROCESSING
Once we receive your order, it typically takes 5 business days for processing, picking & packing before it ships from our warehouse in South Carolina. A text or email shipping notification is sent when your order ships. Expedited processing + shipment is available (select during checkout).

BACKORDERS
Items that are temporarily out of stock and expected to be back in stock within 30 days are available for backorder or pre-order. Backordered or pre-ordered items are clearly indicated and marked with the expected in-stock date on product pages and in the shopping cart.

All orders ship complete; so any order containing a backordered item or component will only ship once the backordered item is available. Tracking information and order status will be provided once the completed order ships. Any material changes to the expected in-stock dates of backordered items will be communicated to the customer. Orders may be modified or canceled at any time before shipment.

TRANSIT
Standard shipments are freight deliveries which differ significantly from small package deliveries. (Most furniture items cannot be shipped via UPS Ground, FedEx Ground or USPS.)

Freight transit typically takes around 10 business days depending upon delivery location (the further from our warehouse & freight carrier hub in the Carolinas, the longer the transit time)

Once your shipment arrives in your local area; the freight carrier will contact you to schedule a delivery appointment. Delivery times are generally Monday through Friday 8:00 am - 5:00 pm.

*Maxtrix furniture components are made from solid hardwoods and can be heavy - we recommend having 2 adults present to carry items into your home. Depending upon the size of your order, shipments may come on a pallet.

Delivery options do not include assembly service. See Details about Assembly Services.